Vegas Kings Casino Responsible Gambling

At Vegas Kings we are committed to safer gambling and to keeping play controlled and enjoyable for our Canadian customers. We design our site and support services to help players manage activity, protect their accounts, and step away when gambling stops being fun. Our aim is to provide clear tools and practical information so you can play within your limits.

Player protection principles

We prioritise player safety, privacy, and fair play. We expect players to gamble responsibly and we support that through clear account controls, verification where needed, and trained support staff ready to assist. We work to identify at-risk behaviour and to respond quickly when a player asks for help or requests restrictions on their account.

Activity-control tools

You can take immediate steps to control your activity. Common tools available include:

• Deposit limits - set daily, weekly or monthly maximums to control how much you add to your account.
• Loss limits - cap the total amount you can lose over set periods.
• Session and time limits - restrict how long you can play in a single session or each day.
• Account breaks - short cooling-off periods that prevent play for a set time.

These tools are accessible from your account settings or by contacting our support team for assistance. Changes to some tools may take effect immediately, while others may have short waiting periods to prevent impulsive reversals.

Deposit limits

Set daily or weekly deposit caps to keep spending predictable. Reasonable default examples include CA$10 - CA$500 for daily settings, but you should choose limits that suit your situation.

Loss and time limits

Loss limits allow you to limit net losses over time. Time limits and session reminders help you avoid extended play and take regular breaks.

Self-exclusion

If you need a longer break, self-exclusion blocks access to your account for a defined period. During self-exclusion we will restrict logins and marketing contact, and we can provide information on how to seek further support. To request self-exclusion, contact our support team or use the account controls available on the site.

Recognising signs of problematic gambling

Watch for changes such as chasing losses, neglecting work or family, spending more than planned, hiding activity, or feeling distressed about gambling. If these signs appear, consider applying limits or seeking support.

Tips for maintaining control

• Set realistic deposit and loss limits before you start playing.
• Use session reminders and take regular breaks from gambling.
• Avoid gambling when stressed, tired, or under the influence of alcohol.
• Only gamble with money you can afford to lose.
• Talk to a trusted friend or family member if you notice worrying patterns.

Professional help and support organisations

If you need outside help, contact local provincial or territorial problem gambling services. Organisations such as the Centre for Addiction and Mental Health (CAMH) and online services like Gambling Therapy and Wellness Together Canada provide information and support. If you are in Ontario, ConnexOntario offers local resources. These organisations can help with assessment, counselling, and referral to local services.

At VegasKings we take responsible gambling seriously. If you need help setting limits or want to discuss self-exclusion, please get in touch with our support team.